Privacy Policy

1.1 Information You Provide Directly

When you register an account, apply as a developer, post a hiring request, or communicate through the Platform, you voluntarily provide us with information including:

• Identity & Contact Data: full name, email address, phone number, country, and time zone.
• Professional Profile Data (Developers): resume, work history, technical skills, GitHub profile, portfolio links, rates, availability, and references.
• Hiring Requirements (Clients): company name, job descriptions, tech stack requirements, team size, and budget.
• Payment & Billing Data: billing address, invoicing information, and payment method details (processed securely by our payment processors).
• Communications: messages sent through the Platform, support tickets, and feedback you submit.

1.2 Information Collected Automatically

When you use the Platform, we automatically collect:

• Usage Data: pages visited, features used, search queries, session duration, clicks, and hiring activity.
• Device & Technical Data: IP address, browser type and version, operating system, device identifiers, and referring URLs.
• Log Data: server logs including timestamps, error reports, and performance metrics.
• Cookies and Tracking Technologies: see Section 7 for details.

1.3 Information from Third Parties

If you connect a third-party account (such as GitHub, LinkedIn, or Google), we receive information that service shares with us, subject to your privacy settings on that service. We may also receive information about you from background screening services, reference checks, and publicly available professional sources to support our developer vetting process.

We use the information we collect for the following purposes:

• Matching and Placement: to match client hiring requirements with qualified, vetted developers based on skills, experience, availability, and technical fit.
• Account Management: to create and maintain your account, verify your identity, and provide access to Platform features.
• Developer Vetting: to conduct technical assessments, reference checks, and skill evaluations as part of our screening process.
• Platform Operations: to process payments, manage billing, handle disputes, and provide customer support.
• Communications: to send you onboarding emails, match notifications, invoices, product updates, and service announcements. You may opt out of marketing communications at any time.
• Safety & Fraud Prevention: to detect, investigate, and prevent fraudulent activity, abuse, and security incidents.
• Product Improvement:to analyze usage patterns, conduct research, and improve the Platform's matching algorithms and features.
• Legal Compliance: to comply with applicable laws, respond to legal process, and enforce our agreements.
• Testimonials: with your explicit consent, to feature your experience as a case study or testimonial.

We do not sell your personal information. We share information only in the following circumstances:

• Between Clients and Developers: when a match is facilitated, relevant profile and contact information is shared between the client company and the matched developer to enable the engagement.
• Service Providers: we engage trusted third-party vendors (including email delivery, payment processing, analytics, cloud hosting, and background screening providers) who process data on our behalf under contractual confidentiality and data protection obligations.
• Legal Requirements: we may disclose information when required by law, court order, governmental authority, or to protect the rights, property, or safety of Codersera, our users, or the public.
• Business Transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your rights.
• With Your Consent: in any other circumstance, only with your explicit prior consent.

We retain personal information for as long as your account is active and for a reasonable period thereafter to fulfil the purposes described in this Policy, unless a longer retention period is required by law. Specifically:

• Account data is retained for the life of the account plus up to 3 years following account closure.
• Financial records (invoices, payment data) are retained for 7 years as required by applicable tax law.
• Developer assessment records may be retained to support future placement requests, with your consent.
• Anonymized aggregate data may be retained indefinitely for research and product improvement.

You may request deletion of your personal data at any time (see Section 5), subject to legal retention requirements.

5.1 General Rights

Depending on your location, you may have the following rights:

• Access: request a copy of the personal information we hold about you.
• Correction: request correction of inaccurate or incomplete information.
• Deletion: request deletion of your personal information, subject to certain legal exceptions.
• Portability: receive a machine-readable copy of your data to transfer to another service.
• Objection / Restriction: object to or restrict certain types of processing, including direct marketing.
• Withdraw Consent: where processing is based on your consent, withdraw it at any time without affecting prior processing.

5.2 GDPR (EEA / UK Users)

If you are located in the European Economic Area or United Kingdom, our legal bases for processing include contract performance, legitimate interests, legal compliance, and your consent. You have the right to lodge a complaint with your local data protection authority.

5.3 CCPA (California Residents)

California residents have the right to know what personal information is collected and shared, to request deletion, and to opt out of any sale of personal information. We do not sell personal information. To exercise your rights, contact us at info@codersera.com.

We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS encryption for all data in transit.
• Encryption at rest for sensitive data, including payment information.
• Access controls limiting data access to authorised personnel on a need-to-know basis.
• Regular security assessments and penetration testing.
• Incident response procedures and breach notification protocols.

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

We use cookies and similar technologies to operate and improve the Platform. These include:

• Strictly Necessary Cookies: required for the Platform to function (authentication, session management). Cannot be disabled.
• Analytics Cookies: help us understand how visitors use the Platform (e.g., Google Analytics). Data is aggregated and anonymised.
• Preference Cookies: remember your settings and preferences for a better experience.

You can control non-essential cookies through your browser settings or our cookie preference centre. Disabling certain cookies may limit Platform functionality.

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external site you visit.

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

Codersera operates globally and may transfer your personal information to countries outside your own, including the United States. Where we transfer data from the EEA or UK, we rely on approved transfer mechanisms such as Standard Contractual Clauses to ensure adequate protection.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on this page with a revised effective date, and where required by law, by direct notification. We encourage you to review this Policy periodically. Your continued use of the Platform after changes are posted constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our team:

• Email: info@codersera.com
• Website: codersera.com/contact-us

We aim to respond to all privacy-related inquiries within 30 days.