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author

Adam Davidson

Sr. Business Analyst

If you found a strange process or program running in Task Manager with the name “Software Reporter Tool.exe" which causes high usage of the CPU/ disk and you think what it is doing in your machine, then this article will help you a lot.

We’ll tell you in this post what is the use of the Software Reporter Tool? How did it got installed in your system? Is it safe, or is it highly suspicious? What’s it doing on your PC? Which are the benefits and drawbacks of making this executable run in the background? And how to disable it from your computer, or remove it?

What is Software Reporter Tool?

Software Reporter Tool is a discrete process in Google Chrome that tracks your Chrome installation and reports if any add-ons conflict with the browser’s normal activity.

The tool is not related to the internet but is used mainly by the user to identify programs that may interfere with it. A 54Kb executable called “software reporter tool.exe” is available.

If you are facing a high use of the CPU for this phase or if you always see a notification that Google Chrome App Reporter Tool has stopped working; you may want to disable or delete it.

Unless the user purposefully seeks for software reporter tool, the user is entirely unaware of its existence. So the problem is what part does this add-on to Chrome play?

Practically, the Chrome software reporter tool is an executable file running once a week, and reporting to Chrome the scanned data. The device scans the machine, to be exact, to search for unauthorized software applications that may interfere with the Chrome browsing experience.

The tool also reports about unexpected ads to Chrome or crashes during occurrences such as site crashes.

Where is Software Reporter Tool Located?

It is essentially the executable file which exist as Software reporter tool.exe in the Chrome device data folder. The Chrome app data folder includes data about the Chrome user profile, such as device settings, bookmarks, saved passwords, and information about other users.

The.exe file is available in the Chrome device data folder under the SwReporter tab, among these various user details.

How Safe Is It to Use?

You can be hesitant about privacy as a customer. When you are uncertain about your privacy on the network, you can simply test the tool’s validity by simply scrolling to the.exe file.

You can note that the part is digitally signed by Google with the file description as the Chrome Cleanup Tool. Hence, this tool is absolutely secure.

It is worth noting that there is no network contact at the reporting method. The tool’s only task is to report Chrome on the applications that does not work with the chrome browser traditionally.

How Is it Different From the Chrome Cleanup Tool?

The software reporter tool reports the scanning to Chrome, as per Google, and depending on the scanned results, the Chrome browser advises the user to delete the malicious software using the Chrome cleanup tool.


Although the tool helps eliminate hurdles that could damage the browser experience, many users are most concerned about its massive usage of CPUs while using the tool in the background.

The tool can run in the system for about 20 minutes that could hold back your other operations. It is worth noting that this tool may not have been an origin of interference unless you run the third – party applications which are an issue on a daily basis.

How to Disable or Remove Software Reporter Tool?

Follow these steps to disable the Software reporter tool

  1. In Google Chrome, click on the 3-dots button at the top-right corner of the window.
  2. Select the “Settings” option from the main menu.
  3. Scroll down to the bottom and click on the “Advanced” option.
  4. Again scroll down to the bottom and under the “System” section, set the option “Continue running background apps when Google Chrome is closed” to OFF.
  5. Now in the “Reset and clean up” section, click on the “Clean up computer” button.


It’ll open the Chrome Cleanup Tool page. Now make “Report details to Google” to go OFF.

How to Block the Software Reporter Tool?

Blocking access to the program may prevent Google from removing or warning you about inappropriate software from the system. For example, you can use other software, antivirus software, to remove threats or potentially undesirable software from the system.

While you can remove the content of the entire folder or rename the executable file itself, this offers a temporary remedy only as Google will push the reporter software tool back to the system once the web browser is updated.

An amazing alternative to it is to remove permissions so that no user may use the folder or run the Software Reporter Tool.

  1. Right-click on the folder SwReporter and select “Properties” from the menu.
  2. Go to the “Security” tab.
  3. Click on Advanced on the page that opens.
  4. Select “Disable inheritance” and select “remove all inherited permissions from this object.”
  5. Select apply and in the Windows, Security prompt “yes.”
  6. Select ok.
  7. Select ok again.

To Sum Up

If you frequently run into troublesome third-party applications that disrupts with Chrome, you can not need the Reporter Software Tool. Its downsides, high CPU load, or the consequences of privacy, maybe just enough to block it from running.

Is the Software Reporter Tool a Virus?

Google Chrome uses the Software Reporter Tool executable to scan your computer for malicious apps, which is why you see it going on in the background. It also identifies programs that can create issues for the functionality of Google Chrome. Please be aware that the Software reporter tool is not an antivirus or anti-malware application.

Can I Delete Software_reporter_tool EXE?

Yes, you can delete it manually where you can remove the Software_Reporter_Tool.exe file from your computer which will stop the Software Reporter Tool running on your computer.

Is the Software Reporter Tool Needed?

If you frequently run into problematic third-party applications that interacts with Chrome, you may not need Reporter Software Tool.

Why Does the Software Reporter Tool Use So Much CPU?

Google Chrome users will have two key issues with the Reporter Tool software: when searching the file, it may cause a high device load. User reports vary from it when running using 30 percent and more CPU. As it may run for as long as 20 minutes, which can interfere with other machine operation.

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About The Author

Adam Davidson is the Sr. Business Analyst of Codersera, a leading freelance platform that caters to the mobile app development technology. Adam loves writing and researching on business leadership practices, start-up advice. He has a flair for writing and often shares his insights on various topics through his blogs.

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